Terms of Service

By downloading or using Ride.mg ("the app"), published by Flit Soft, you agree to these terms. If you do not agree, do not use the app.

The app connects riders and drivers in Antananarivo. A rider sets a pickup and dropoff and names the price they will pay; nearby drivers accept that offer or send back their own bid. The rider chooses who picks them up, follows the ride on a live map, and can review the driver afterward. The same account can apply to become a driver at any time, subject to a manual review of that application.

The app does not process payment. The fare a rider and driver agree on is settled directly between them; Flit Soft is not a party to that payment and holds no funds on behalf of either side.

You need an account to use the app, and you are responsible for keeping access to it secure. One account is for one person. Tell us promptly if you believe someone else has got into your account.

You must be at least 13 years old to create an account, and at least the legally required age to drive in your jurisdiction to apply as a driver.

Applying to drive requires submitting a valid driving licence and vehicle documents, which are reviewed manually before an application is approved. We may reject, pause or revoke a driver application at our discretion, including for a document that does not check out, a rating pattern, or a report we find credible.

A driver is responsible for holding whatever licence, insurance and vehicle registration their jurisdiction requires to carry passengers for a fare. The app does not verify insurance and does not act as an insurer.

The fare shown on an accepted offer is the amount agreed between rider and driver for that ride. It is paid directly, in cash or by whatever means the two of you arrange between yourselves, outside the app.

Either party can cancel before a ride starts. Repeated late cancellation may affect your account's standing.

After a ride, riders and drivers can rate and review each other. A review must describe your own experience of that ride; do not post a review you did not experience, and do not use a review to harass, threaten or dox the other party.

You can block another member, and you can report a ride, a review or a member's conduct. We review every report within 24 hours, remove content that breaches these terms, and suspend or remove the member responsible where the breach warrants it. Blocking a member takes effect for you immediately and does not wait on that review.

There is no tolerance for objectionable content or abusive behaviour toward another member, whether in a review, a message, or during a ride.

Do not attempt to break, overload, reverse-engineer or gain unauthorised access to the app or its backend. Do not use the app to arrange a ride outside its safety and review process while presenting it as booked through the app. Do not submit a driver application with documents that are not genuinely yours.

API keys you create inside the app are for your own use with your own data. Do not share them.

The app is provided free of charge and is offered as it is. We do not promise a ride will always find a driver, that the map or navigation will always be accurate, or that the app will be free of errors. We may change, suspend or discontinue features.

The app depends on third-party services — authentication, storage, database hosting, maps and push notifications. An outage at any of them can stop parts of the app from working.

To the fullest extent the law allows, Flit Soft is not liable for indirect or consequential loss arising from your use of the app, including a dispute over a fare, a driver's or rider's conduct during a ride, or a decision made on the basis of the app's map or ETA.

Flit Soft is not a transportation carrier and does not itself provide rides — it provides the app that riders and drivers use to find and agree a ride with each other.

You can delete your account at any time from the account settings screen; deletion is permanent and removes your rides, reviews, driver application and records.

We may suspend or close an account that breaches these terms.

We may update these terms. The date at the top of this page shows when they last changed, and continuing to use the app after a change means you accept the updated terms.

Questions about these terms: flitsoft.dev@gmail.com.