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Delete your account

You can do this yourself, from inside the app, without asking us. Here is exactly where the button is and exactly what it removes.

In the app

  1. 1

    Open Ride.mg and sign in, if you are not already.

  2. 2

    Tap the Me tab, at the far right of the bottom bar.

  3. 3

    Tap “Data and account”.

  4. 4

    Tap “Delete account”.

  5. 5

    Confirm on the alert that appears. That is the point of no return.

What gets deleted

  • Your account and the profile details taken from your sign-in provider.
  • Every ride you took or drove, with its pickup, dropoff, fare and status.
  • Every bid and offer you placed or received on a ride.
  • Every review you wrote or received, as rider or as driver.
  • Your driver application, if you applied to drive, and every document photo attached to it.
  • Your profile photo and every other photo you uploaded.
  • Any block you placed on another member, or that was placed on you.
  • Any report you filed and any report filed against you.

The stored image files are removed first, then the account record and everything attached to it.

This cannot be undone

There is no recycle bin and no grace period. Once the deletion runs, every entry you wrote and every photo attached to them are gone and we cannot bring them back. If there is something you want to keep, save it to your phone first.

Cannot get into the app?

If you have lost access to your device or your sign-in, email flitsoft.dev@gmail.com from the address on the account and ask us to delete it. We will confirm and complete the deletion within 30 days.